Frequently Asked Questions
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To open an account with Petnow, individuals or entities are required to have an ABN (Australian Business Number). Additionally, users must commit to utilizing the products purchased from Petnow solely for commercial purposes.
Petnow operates as a national wholesaler, which means that Petnow only serves businesses and commercial entities within the pet industry. Products are not supplied to the general public for personal use.
To open an account with Petnow, you can simply fill out our online account application form. Once we receive your application, our dedicated team will contact you to process your account opening. The information provided in the online account application form will be used for verification and account setup purposes, so please ensure that all details are accurate when filling it out.
If you haven’t received a response within 7 business days of submitting your application, please contact us to inquire about the status.